PrimeCare
PrimeCare Billing Suite
Financial Records & Billing Requests
All billing communication and financial record requests are managed exclusively through the PrimeCare Billing Suite.
This ensures accuracy, discretion, and continuity across your family’s financial history with the Academy.
Informal billing requests, including text messages, verbal requests, or direct staff outreach, are not processed.
Request Financial Documents
Families may submit requests for official financial documentation through the Billing Suite.
All documents are prepared and issued by the Academy’s Administrative Financial Office to ensure accuracy and proper record alignment.
Tuition Receipt
A record of completed tuition payments for a selected period.
Used for reimbursement, employer records, or personal documentation.
Request ReceiptAccount Statement
A detailed record of all charges, payments, balances, and account standing associated with your family account.
Provides a full financial history across billing cycles.
Request Account StatementChild Care Payment Statement
An annual or custom report of child care payments for tax filing and financial reporting purposes.
Commonly used for dependent care tax documentation.
Request Child Care StatementBilling Management at Prime
PrimeCare serves as the Academy’s centralized financial system.
- Tuition cycle reminders are issued
- Late fee assessments are applied in accordance with the Enrollment Compendium
- All billing records are maintained and tracked
Financial Oversight
The Academy’s Administrative Financial Officer oversees all financial activity, including:
- Tuition billing
- Atelier program billing
- Annual fees
- Payment history and account standing
Family Responsibility
Families are responsible for:
- Monitoring their billing notifications
- Reviewing issued statements
- Responding promptly to all financial communications
Timely attention ensures continuity and prevents disruption to your child’s placement within the Academy.
Submission & Processing
All requests are reviewed and processed in the order received.
Standard requests are typically fulfilled within 3–5 business days.
More detailed or custom reports may require additional processing time.
You will be notified once your document is ready.